• Megnity
• January 17, 2025
• Salesforce
• 0 Comments

In today’s business landscape, Customer Experience (CX) has emerged as a pivotal factor in determining organizational success. The advent of Artificial Intelligence (AI) has revolutionized CX by enabling the deployment of AI Agents that deliver seamless, efficient, and personalized interactions.  What is Customer Experience (CX)?  Simply put, Customer Experience is how customers feel about a brand based on all their …