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Connect the systems your business depends on

Salesforce is often one part of a much larger technology environment.

Customer data, operational processes and business information may sit across ERP systems, data platforms, specialized applications and external services.

Megnity helps organizations use MuleSoft to connect these systems and build integrations that allow information to move reliably across the business.

Process first

Start with the process, not the connection

We begin with the business process, the information involved and what needs to happen as that information moves between systems.

This helps us design integrations around the outcome rather than simply creating another technical connection.

Connecting two systems is easy to describe. Understanding why they need to connect is more important.

Enterprise

Connect Salesforce with the enterprise

Salesforce teams may depend on information from finance, operations, customer service, data platforms and other enterprise systems.

We help use MuleSoft to connect Salesforce with these applications so information can become part of a more complete workflow.

Explore Salesforce implementation

  • Finance
  • Operations
  • Customer service
  • Data platforms

Connected workflow

  • Salesforce workflow
  • Information from enterprise systems
  • A more complete workflow

APIs

Build reusable APIs

As organizations grow, point-to-point integrations can become difficult to manage.

We help design APIs and reusable services that can support more than one application or business process. This makes it easier to add new connections over time without rebuilding the same integration logic repeatedly.

Data platforms

Connect data platforms

Customer and operational workflows increasingly depend on enterprise data platforms.

We help use MuleSoft alongside Salesforce, Data 360, Databricks and other data sources so information can move between operational and data environments where required.

Explore data engineering and analytics
Integration layer
Salesforce
Data 360
Databricks
Operational and data environments · information moves where required

AI agents

Give AI access to the systems it needs

AI agents may need information or actions from several enterprise systems to complete a task.

MuleSoft can help provide controlled connections between those systems and agent workflows.

We help define what information an agent needs, which systems it can interact with and what actions it should be allowed to perform.

Explore AI agents
Controlled connections
The information an agent needs
The systems it can interact with
The actions it should be allowed to perform

Life Sciences

Connect Life Sciences workflows

Life Sciences processes can span Salesforce and specialized commercial, medical, clinical and enterprise applications.

We help connect those environments while considering how information should move, who should have access and where additional controls may be required.

This allows teams to improve workflows without expecting one platform to replace every specialized system.

Explore Life Sciences

Reliability

Design for reliability

An integration needs to work when the business depends on it.

We consider error handling, monitoring and recovery as part of the integration design so teams can understand when something has failed and what needs attention.

This becomes particularly important as more business processes depend on connected systems.

  • Error handling

    Understand when something has failed.

  • Monitoring

    Know what needs attention, and when.

  • Recovery

    Get connected processes working again.

Governance

Keep security and governance in the design

Integration can make information more accessible, but access still needs to be controlled.

We consider authentication, permissions and appropriate data access when designing how systems communicate.

For regulated environments, testing, traceability and validation requirements can also form part of delivery.

Explore validation and compliance
Designed into every connection
  • Authentication
  • Permissions
  • Data access

Ongoing

Support integrations as systems change

Applications, APIs and business processes continue to evolve after implementation.

We help maintain and update integrations as those environments change so connected workflows can continue operating reliably.

Explore managed services

How we deliver

From separate systems to reusable connections

01

Understand

Map the business process, applications and information involved.

02

Design

Define how systems should communicate and how data should move.

03

Build

Create the APIs, integrations and reusable services required.

04

Test

Confirm that information and transactions move correctly.

05

Deploy

Introduce the integrations into the live environment.

06

Monitor

Track performance, failures and dependencies.

07

Improve

Adapt the integration environment as business and technology needs change.

The stack

MuleSoft as part of the wider environment

Our MuleSoft work can bring together:

The integration architecture depends on the systems you already have and the business processes they need to support.

  • MuleSoft
  • Salesforce
  • Agentforce
  • Data 360
  • Databricks
  • Enterprise applications
  • APIs and external services

Contact

Have systems that need to work better together?

Tell us what’s disconnected today and where information needs to move.

We’ll help you understand how MuleSoft can create a more connected and manageable integration environment.

Talk to us